Player Safety Guide

Before you agree

1. Involve the right adults. Matchup invitations can cross age groups. Teens should review the plan with a parent or guardian. Do not meet alone or keep a session secret from them. Do not rely solely on someone’s in-app age or photo.
2. Choose an appropriate facility. Use an established field or batting facility with permission from its operator, suitable pitching distance, maintained surfaces and space that separates spectators from live play. Autocomplete suggestions come from map data and facility websites. They are not inspections or recommendations about safety. Confirm the facility’s name, location, availability and permission directly with its operator.
3. Agree on the session. Discuss sport, ball type, approximate velocity, distances, rules, protective equipment, who will catch or score, and how either player can stop. A rating does not replace this conversation.
4. Plan your arrival and departure. Arrange your own trusted transportation and share the location and expected finish time with a trusted person. Do not reveal a home address just to arrange a session.

At the field or cage

• Check that the playing surface, cage, nets, screens and surrounding area are appropriate and maintained. Follow facility rules and stop if something is damaged.
• Use properly fitted, sport-appropriate protective equipment. Hitters should use an appropriate batting helmet; catchers need appropriate catching gear. Use protective screens where the activity and facility require them, set up so they do not create a new hazard.
• Warm up appropriately and agree when the field is live. Keep bystanders behind protective barriers. Never throw or swing when someone is unprepared or in the ball’s path.
• Keep competition within both players’ readiness and comfort. Do not pressure someone into higher velocity, unsuitable distances or playing through pain, fatigue or injury.
• Follow facility and local guidance for lightning, heat, poor air quality and other dangerous conditions. Identify emergency access and an adult who can respond before starting.

These suggestions are not a complete coaching, medical or facility-safety program. Follow qualified instruction, equipment guidance and any applicable league or facility rules.

You can always stop

Leave or pause if the person, setting, equipment or conduct differs from what you agreed, if you feel unsafe, or if someone is hurt. No badge, ranking or score justifies unsafe play. Resolve a score disagreement later through the app rather than escalating an argument in person.

Baseball and softball involve risks, including being struck by a ball or bat, collisions, falls and overuse injuries. Protective equipment and careful preparation reduce some risks but do not eliminate them. This guide acknowledges those risks; it does not ask you or a parent to waive legal rights or a child’s injury claim.

Protect your information

Keep initial coordination in the matchup conversation. Avoid posting private contact details, real-time location, school schedules or home addresses in your profile or feed. Location and device permissions are optional. Learn who can see activity in the Privacy Policy. Do not send passwords, verification codes or payment details to another player.

After a problem

Get to a safe place and seek appropriate medical or emergency help first. Blocking cancels invitations and scheduled sessions, but a session already marked live must be cancelled separately in the app. Your immediate decision to stop playing does not depend on changing an app record. Block unwanted contact and use the app’s report tools or the public safety-report form. Describe the person, session and time, and provide the in-app reference if available. Keep ordinary relevant messages where lawful, but do not download or forward suspected child abuse material or intimate imagery.